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Understanding Quarantined Messages Notification Mail

The filtering system sends out 24 hrs. quarantine summary report at pacific midnight by default to all customers. These e-mails are sent from alerts@projectserverhosting.com e-mail address. The frequency of this notification can be tweaked based on your needs by contacting support. Here is a brief description of the notification mail. The notification contains details about […]

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SPF Record

Please use the following SPF Record; based on the Hosted Exchange plan you have. Hosted Exchange 2016: v=spf1 a mx include:spf.hostingcloudapp.com -all Hosted Exchange 2013: v=spf1 a mx include:spf.dataoncloud.com -all Hosted Exchange 2010: v=spf1 a mx include:emailspf.hostallapps.net -all Hosted Exchange 2007: v=spf1 a mx include:emailspf.hostallapps.net -all MSM: v=spf1 a mx include:emailspf.hostallapps.net -all X   Get […]

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Receiving fake e-mails from your own domain

NOTE: Please do not use this if you are using “Split-Domain” whereby some mailboxes are hosted with someone else and some mailboxes with us. This is also true for customers who use our POP3/MSM along with Exchange Services. In certain cases, you might receive e-mails which have your domains name or your e-mail address but […]

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Mark any Email as Good or Junk or Restore the Email

Go to the respective URL as per your MX record: For MX1 & MX2 https://secure07.hostmailserver.com For MX9 & MX10 https://secure10.hostmailserver.com For MX11 & MX12 https://secure13.hostmailserver.com For MX14 & MX15 https://secure16.hostmailserver.com Username: Email Address Password: XXX When you click on any the 3 options: – 1 Good Messages 2 Possible Spam Messages 3 Spam Messages It […]

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Blacklist/whitelist sender e-mail addresses and domains.

Go to the respective URL as per your MX record: For MX1 & MX2 https://secure07.hostmailserver.com For MX9 & MX10 https://secure10.hostmailserver.com For MX11 & MX12 https://secure13.hostmailserver.com For MX14 & MX15 https://secure16.hostmailserver.com Username: Email Address Password: XXXXXXXXXXXX Once you are logged in Click on the Manage White/Black List Option If you wish to White list any email […]

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Create User in Apps4Rent Anti-Spam System

Below are the steps which you can follow to create login account Go to the respective URL as per your MX record: For MX1 & MX2 https://secure07.hostmailserver.com For MX9 & MX10 https://secure10.hostmailserver.com For MX11 & MX12 https://secure13.hostmailserver.com For MX14 & MX15 https://secure16.hostmailserver.com 1. Click on Create Account 2. Enter your Email address and click on […]

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