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Citrix Workspace is getting crashed

If your Citrix Workspace crashes frequently, then please follow the steps given below 1. First try to login from a different computer and see the behavior. 2. If the issue is only on specific computer, uninstall the Citrix Workspace. Follow the below steps to uninstall Citrix Workspace. Click on Start and type Control Panel Click […]

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Application Freezes in Citrix Workspace

If any of the application freezes or stops working while you are in Citrix workspace, then please follow the below steps: Log off from the Citrix Workspace, login again and test. To log-off the Citrix workspace –> Click on the right-side icon as shown below to log off. Open Citrix Workspace and Login to your […]

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Virtual Desktop Port Change

1. I have never used a port number to access my Virtual Desktop. How should I access the Virtual Desktop after the port change? Currently, you are accessing the Virtual Desktop by typing your computer name in the Remote Desktop Connection tab. Check the example given below. After we add the new port, you need […]

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Enable Ports In Firewall Using Windows Admin Center

Follow the 3-step process for enabling ports in Firewall using Windows Admin Center: Step 1: Log-in to Windows Admin Center In the Login to Windows Admin Center, enter your credentials. Ex. https://apps4rentdemo.vdi.hostingcloudapp.com Step 2: Select Firewall and Incoming Tools After your demo screen is displayed, select the “Firewall” option from the left-hand side of the […]

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Access your Cloud Desktop/VDI from iPhone/iPad using Microsoft Remote Desktop

Follow the steps below to access your Cloud Desktop/ VDI/ Dedicated Desktop from an iPhone or iPad. Visit the URL below to download Microsoft Remote Desktop client from iTunes. https://itunes.apple.com/us/app/microsoft-remote-desktop/id714464092?mt=8 Open the app and tap on + sign on top right corner Select Desktop. In the PC name field, enter “Desktop Name” or “RDP Host […]

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Access your Cloud Desktop/VDI from Android Devices

Follow the steps below to access your Cloud Desktop/ VDI/ Dedicated Desktop from an Android device. Visit the following URL to download the Microsoft RD Client from Google Play Store. https://play.google.com/store/apps/details?id=com.microsoft.rdc.android Follow the steps below to connect to Cloud Desktop/VDI/Dedicated Desktop. Open the app and tap on + sign on top right-hand corner Select Desktop […]

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Access your Cloud Desktop/VDI from Chromebook

To access your Cloud Desktop/VDI/Dedicated Desktop from a Windows computer, please follow the steps given below. 1.   Login into your Chromebook 2.   Make sure your Chromebook is upto date 3.   Goto https://chrome.google.com/webstore/detail/chrome-rdp/cbkkbcmdlboombapidmoeolnmdacpkch 4.   Click on Add to Chrome 5.   Click on Add App 6.   Open Chrome Bowser and browse: chrome://apps/ 7.   Click on Chrome […]

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Access your Cloud Desktop/VDI from a Mac using Microsoft RDP client

To access your Cloud Desktop/VDI/Dedicated Desktop from a Mac computer, please follow the steps given below. First, you need to download the Microsoft Remote Desktop client from iTunes.  To download the tool, please visit the following URL https://itunes.apple.com/in/app/microsoft-remote-desktop/id715768417?mt=12 After downloading the RDP client, please follow these steps to connect to Cloud Desktop/VDI/Dedicated Desktop. 1.   In […]

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