If you are experiencing any issue in printing from your Citrix Workspace, follow the below troubleshooting steps: There are various reasons why users may not be able to print from Citrix Workspace. The most important check we need to do is to ensure the following before contacting support. Can the user print from local PC? […]

If your Citrix Workspace crashes frequently, then please follow the steps given below 1. First try to login from a different computer and see the behavior. 2. If the issue is only on specific computer, uninstall the Citrix Workspace. Follow the below steps to uninstall Citrix Workspace. Click on Start and type Control Panel Click […]

If any of the application freezes or stops working while you are in Citrix workspace, then please follow the below steps: Log off from the Citrix Workspace, login again and test. To log-off the Citrix workspace –> Click on the right-side icon as shown below to log off. Open Citrix Workspace and Login to your […]

1. I have never used a port number to access my Virtual Desktop. How should I access the Virtual Desktop after the port change? Currently, you are accessing the Virtual Desktop by typing your computer name in the Remote Desktop Connection tab. Check the example given below. After we add the new port, you need […]

Click on Start button on your keyboard. Type “mstsc” and press Enter. Now the Remote desktop screen will appear. Type the host name in the text box for Computer in the Remote Desktop Connection pop-up and click on Connect. Type the user name and current password. Once logged in to the VDI, click Ctrl+Alt+End buttons […]

Follow the 3-step process for enabling ports in Firewall using Windows Admin Center: Step 1: Log-in to Windows Admin Center In the Login to Windows Admin Center, enter your credentials. Ex. https://apps4rentdemo.vdi.hostingcloudapp.com Step 2: Select Firewall and Incoming Tools After your demo screen is displayed, select the “Firewall” option from the left-hand side of the […]