Is your desktop running slow even when only a single user or few users are logged in? Do applications freeze and stop working for no reason but a restart fixes this? We sometimes get these questions and it is related to how users end the cloud desktop session. There are two options when closing a […]

The following document will help you to block the unwanted IPs from accessing your Virtual Desktop or Server. Follow the below steps to control the access with a new rule: Right Click on Start button. Click on Run. Type wf.msc and Enter.               Right Click on Inbound Rules and Click on New Rule.               Select […]

If you are experiencing any issue in printing from your Citrix Workspace, follow the below troubleshooting steps: There are various reasons why users may not be able to print from Citrix Workspace. The most important check we need to do is to ensure the following before contacting support. Can the user print from local PC? […]

If your Citrix Workspace crashes frequently, then please follow the steps given below 1. First try to login from a different computer and see the behavior. 2. If the issue is only on specific computer, uninstall the Citrix Workspace. Follow the below steps to uninstall Citrix Workspace. Click on Start and type Control Panel Click […]

If any of the application freezes or stops working while you are in Citrix workspace, then please follow the below steps: Log off from the Citrix Workspace, login again and test. To log-off the Citrix workspace –> Click on the right-side icon as shown below to log off. Open Citrix Workspace and Login to your […]

1. I have never used a port number to access my Virtual Desktop. How should I access the Virtual Desktop after the port change? Currently, you are accessing the Virtual Desktop by typing your computer name in the Remote Desktop Connection tab. Check the example given below. After we add the new port, you need […]

Hi there, Thank you for choosing Apps4Rent. The safety and security of your data is our priority. We recommend that you update the password of your Cloud Desktop at regular intervals. Here’s how to do it. Get Started with Cloud Desktop Password Change What is needed for changing the password? You will need the following […]

Follow the 3-step process for enabling ports in Firewall using Windows Admin Center: Step 1: Log-in to Windows Admin Center In the Login to Windows Admin Center, enter your credentials. Ex. https://apps4rentdemo.vdi.hostingcloudapp.com Step 2: Select Firewall and Incoming Tools After your demo screen is displayed, select the “Firewall” option from the left-hand side of the […]