Zammad on Azure

Get free installation. Managed services and beyond.
Build your Azure infrastructure from scratch, or move to us if already on Azure.

Zammad on Azure by Apps4Rent

Zammad is an open-source customer support system with features for managing communications using multiple channels.

Zammad is a ticket system that provides tools to build strong customer relationships. Employees and agents can conveniently track tickets and get an overview of their performance. It supports multi-channel communication across phone, email and social media.

The software is customizable and allows the creation of fields specific to businesses, tickets, and organizations. It's UI is available in several languages for multilingual support. With the full-text search functionality, it is easy to search for tickets and their attachments.

Submit your Requirement

What will you get?

Get the best return on Azure investment

Our experts will assist you in architecting, deploying, and managing a customized Azure that will help you get the best out of your Azure investments. We manage your Azure with intricate care to help you use resources optimally. We help you cut Azure costs significantly.

Explore infinite possibilities

If you don't know how to leverage this opportunity, you might just get lost in the details. We prepare a customized roadmap on how we're going to help you with Azure. Our single point of contact agent will assist you 24/7 via phone, chat, and email with all the Azure-related questions.

Manage Azure operations anywhere

There are 20 Azure regions in the world. Select a particular geographical location where you want to deploy your servers, applications, projects as per your compliance. Our Azure experts will assist you in selecting the best Azure location which has the lowest latency.

Know your risk and act accordingly

Azure is a dynamic platform, but if not managed wisely, it can drain your money. Our experts monitor your servers and critical resources 24/7 to reduce any potential risks. Also, we deploy every possible managed service like regular update, OS hardening, and patching.

More than 16 years of experience

Apps4Rent has 15+ years of experience in offering managed services of all shapes and sizes. Our experts will assess your environment, do a cost analysis, and design Azure architecture best suited for you. We know the problems of our customers along with the solutions.

Microsoft Cloud Solution Provider

We are handpicked by Microsoft as its Gold Partner for Small and Midmarket Cloud Solutions. Our experts know the problems of Azure platform along with the solutions to overcome them. Whenever you contact us, we are available 24/7 to solve your problems.

24/7 Support for the end user

Any problems on Azure? You can get in touch with our Microsoft-certified engineers who are available 24/7 via phone, chat, and email. The maximum response time is 15 minutes with a quick resolution thereafter. If required, we also contact Microsoft Support on your behalf.

Over 10,000 businesses served across 90+ countries

Apps4Rent has served over 10,000 customers, including all kinds of businesses, over the last 16 years across more than 90+ countries. We value our customers’ trust more than anything else, and we are fully committed to provide you the best possible service.

Key features available in Zammad on Azure:

  • Auditable ticket history.
  • Escalation management.
  • Customizable UI.
  • Multi-modal communication.
  • Real-time editing and reporting.
  • Multitasking capabilities.
  • Single sign-on.
  • Platform security.

Our Azure Plans

Microsoft Azure Plans available in two plans:


Managed Azure Basic

$29.95/month

24 x 7 Monitoring

24 x 7 Support

1 Hour/Month Support

Managed Azure Advanced

$49.95/month

24 x 7 Monitoring

24 x 7 Support

2 Hour/Month Support

Serving Over 10,000 Businesses in More Than 90 Countries

Apps4Rent Managed Azure Services vs Microsoft Support

If you opt for Apps4Rent’s Azure Managed Services, you get the most out of your Azure investments. Our Azure Managed Services are better than Microsoft Support. Here’s why we say that:

Features Apps4Rent Microsoft
Anti-Malware/Antivirus Protection
24/7 Monitoring
Managed OS Hardening
OS Layer File Integrity
Expert Configuration
Unlimited Server Administration
Disaster Management Infrastructure
OS and Application Management
Operating System Security Assessment
Proactive Maintenance
OS Patching
24/7 Expert Support to End-User
Monitoring Event Logs
Offsite Backups
Two-Factor Authentication
Migration Services
Infrastructure Support for Azure

Submit Your Requirement