Features | Managed Azure Basic | Managed Azure Advanced |
| $29.95 per server/per instance per month on Azure ![Buy Now](data:image/svg+xml;nitro-empty-id=MjA4OjE5Ng==-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTA1IDM2IiB3aWR0aD0iMTA1IiBoZWlnaHQ9IjM2IiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==) | $49.95 per server/per instance per month on Azure ![Buy Now](data:image/svg+xml;nitro-empty-id=MjExOjE5Nw==-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTA1IDM2IiB3aWR0aD0iMTA1IiBoZWlnaHQ9IjM2IiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==) |
24 x 7 monitoring | Basic | Advanced |
24 x 7 support via phone chat and email | ![yes](data:image/svg+xml;nitro-empty-id=MjIwOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=MjIxOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Remote management and troubleshooting | ![yes](data:image/svg+xml;nitro-empty-id=MjI1OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=MjI2OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Included administration hours | 1 | 2 |
Monitoring |
Server uptime | ![yes](data:image/svg+xml;nitro-empty-id=MjM4OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=MjM5OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
vCPU usage | ![yes](data:image/svg+xml;nitro-empty-id=MjQzOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=MjQ0OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
RAM usage | ![yes](data:image/svg+xml;nitro-empty-id=MjQ4OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=MjQ5OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Disk space | ![yes](data:image/svg+xml;nitro-empty-id=MjUzOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=MjU0OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Read I/O monitoring | NA | ![yes](data:image/svg+xml;nitro-empty-id=MjU5OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Write I/O monitoring | NA | ![yes](data:image/svg+xml;nitro-empty-id=MjY0OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Critical OS related service monitoring | NA | ![yes](data:image/svg+xml;nitro-empty-id=MjY5OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Custom monitoring at application level | NA | NA |
Azure related events such as service or region failures | ![yes](data:image/svg+xml;nitro-empty-id=Mjc4OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=Mjc5OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Managed Azure |
Platform level support | ![yes](data:image/svg+xml;nitro-empty-id=Mjg2OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=Mjg3OjU2-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Premium onboarding | ![yes](data:image/svg+xml;nitro-empty-id=MjkxOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=MjkyOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Adding additional resources | ![yes](data:image/svg+xml;nitro-empty-id=Mjk2OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=Mjk3OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Moving from one service tier to another | ![yes](data:image/svg+xml;nitro-empty-id=MzAxOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=MzAyOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Initiating actions from pre-defined templates | ![yes](data:image/svg+xml;nitro-empty-id=MzA2OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=MzA3OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Using templates from Azure | ![yes](data:image/svg+xml;nitro-empty-id=MzExOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=MzEyOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Support via Command Line Interface (CLI) | ![yes](data:image/svg+xml;nitro-empty-id=MzE2OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=MzE3OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
VM and OS level support | ![yes](data:image/svg+xml;nitro-empty-id=MzIxOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=MzIyOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Application level support | NA | NA |
Managed OS upgrades and patching | NA | ![yes](data:image/svg+xml;nitro-empty-id=MzMyOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Managed antivirus | NA | NA |
Managed backup (1) | NA | ![yes](data:image/svg+xml;nitro-empty-id=MzQyOjU2-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Remote support and troubleshooting | ![yes](data:image/svg+xml;nitro-empty-id=MzQ2OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=MzQ3OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Server deployments | Hourly Charges | ![yes](data:image/svg+xml;nitro-empty-id=MzUyOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Architecture guidance | Hourly Charges | Hourly Charges |
Hardware configuration changes | ![yes](data:image/svg+xml;nitro-empty-id=MzYxOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=MzYyOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
OS level configuration changes | ![yes](data:image/svg+xml;nitro-empty-id=MzY2OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=MzY3OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Application level configuration changes | NA | NA |
Custom deployment activities | Hourly Charges | Hourly Charges |
Review server logs | ![yes](data:image/svg+xml;nitro-empty-id=MzgxOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=MzgyOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Review application error logs | NA | ![yes](data:image/svg+xml;nitro-empty-id=Mzg3OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Review historical logs | NA | ![yes](data:image/svg+xml;nitro-empty-id=MzkyOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Health checks | NA | ![yes](data:image/svg+xml;nitro-empty-id=Mzk3OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Escalations |
Contacting Microsoft support for Azure related issues on behalf of customer | ![yes](data:image/svg+xml;nitro-empty-id=NDA0OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=NDA1OjU2-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Contacting Microsoft on behalf of customer (2) | ![yes](data:image/svg+xml;nitro-empty-id=NDA5OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=NDEwOjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Ownership of support cases | ![yes](data:image/svg+xml;nitro-empty-id=NDE0OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) | ![yes](data:image/svg+xml;nitro-empty-id=NDE1OjQ0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTcgMTkiIHdpZHRoPSIxNyIgaGVpZ2h0PSIxOSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=) |
Contacting Microsoft Professional Support for other products | NA | NA |
Application Support by Complementing Third Party Application Services | Hourly Charges | Hourly Charges |
| $29.95 per server/per instance per month on Azure ![Buy Now](data:image/svg+xml;nitro-empty-id=NDMxOjE5Ng==-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTA1IDM2IiB3aWR0aD0iMTA1IiBoZWlnaHQ9IjM2IiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==) | $49.95 per server/per instance per month on Azure ![Buy Now](data:image/svg+xml;nitro-empty-id=NDM0OjE5Nw==-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgMTA1IDM2IiB3aWR0aD0iMTA1IiBoZWlnaHQ9IjM2IiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==) |