Do’s and Don’ts for QuickBooks warning messages/ popup.
- If you or any of your team member comes across such a warning message or popup while using QuickBooks on the Virtual Desktop then simply ignore it, and do NOT click on the link or call on the number mentioned in the message. Report the same to Apps4Rent’s support team, close the popup message and continue working. Your QuickBooks file is not corrupted until you find issues in it.
- Report the problem with Intuit support and Intuit’s technical support scam team will contact you within 1-2 business days at your registered email address or phone number. https://security.intuit.com/contact-us (Report technical support scams).
- Although Intuit support will also suggest you not entertain such things, do not click trust the link unless it ends with intuit.com, and never make payments on a phone call.
- Once the issue is reported to Apps4Rent, our support team will guide you further, and if required, we will run appropriate Intuit tools to check if actually, any issue persists.
- Do NOT by any chance try calling the number displayed in the pop-up as those are fake numbers.
- In case, you or your team member made the mistake of calling on that number then please DO NOT provide them remote access to your QuickBooks Virtual Desktop as the person on the call might look to steal your QuickBooks info and might also ask you to click on some kind of link to renew your QuickBooks subscription which is not at all required.
- Usually, the popup message asks the customer to rebuild the data file for fixing the problem which is actually not required here as the rebuilding of the file should only be done when the file contains duplicate data and certain amounts mismatch, which is certainly not the case here unless you experience any.
Apps4Rent’s motive is to continuously work towards proving quality services & keeping the customers’ data secure. For any query related to such issues, do not hesitate to reach our 24/7 support via email, chat, and phone.