Restore BlackBerry Data

How to Restore Data on BlackBerry  from a Backup?

Scenarios for Reference Purposes: Please note that these scenarios are only for understanding the type of issues which this document might be able to address.

Scenario 1: I have wiped my BlackBerry device; and now I want to restore the backup which I took before wiping the device.

Scenario 2: Restoring from an earlier back-up of your device due to data loss or corruption.

Please follow these steps to restore a backup of the data for your BlackBerry Device using BlackBerry Desktop Manager.

Disclaimer: These steps are for reference purpose and to assist our customers.  The steps may vary from model to model or maybe different for different Application versions.  For sensitive data we recommend to check the device manual/BlackBerry Desktop Manager manual or check support site of BlackBerry.  Apps4Rent takes no liability for any data loss or data corruption for following these steps.

To restore all the data from a backup file to a BlackBerry smartphone, complete the following steps:

  1. Connect the BlackBerry smartphone to a computer that has BlackBerry® Desktop Software installed.
  2. Open the BlackBerry® Desktop Manager
  3. Click Backup and Restore.
  4. Click Restore.
  5. Navigate to the backup file that contains the data to be restored to the BlackBerry smartphone.
  6. Double-click the backup (.ipd) file.

To restore specific databases in the backup file to a BlackBerry smartphone, complete the following steps:

  1. Connect the BlackBerry smartphone to the computer.
  2. Open the BlackBerry Desktop Manager.
  3. Click Backup and Restore.
  4. Click Advanced.
  5. On the File menu, click Open.
  6. Double-click the backup (.ipd) file.
  7. In the Computer Databases section, select the database or databases to restore, and then click the right arrow button.

Note: If the right arrow button is unavailable, then read the following details

By default, BlackBerry Desktop Manager save backup files to the user’s Documents folder.  If the files are not available then the location was changed by the user at some time.

  • For Windows XP, the My Documents folder path is C:\Documents and Settings\<username>\My Documents\
  • For Windows Vista, the Documents folder path is C:\Users\<username>\Documents\

By default, backup files are saved with the following file names unless the file name is manually changed:

  • Backup files created by manually performing a backup through Backup and Restore: Backup-(YYYY-MM-DD).ipd
  • Backup files created automatically when actions are performed using the application loader tool (if enabled):  LoaderBackup-(YYYY-MM-DD).ipd
  • Backup files created automatically if periodic automatic backups are enabled in the backup and restore tool options: AutoBackup-(YYYY-MM-DD).ipd

Note: “YYYY-MM-DD” represents the date the backup file was created in Year-Month-Date format.

NOTE:   If the BlackBerry smartphone is associated with a BlackBerry® Enterprise Server version 4.0 to 5.0, and the user account associated with the BlackBerry smartphone is set for automatic wireless backup, the right arrow button (>>) will be unavailable while attempting to manually restore most databases.

To restore these databases manually, complete the following steps:

  1. Delete the Desktop [SYNC] service book from the BlackBerry smartphone by completing the following steps:
    1. On the Home screen of the BlackBerry smartphone, click Options > Advanced Options > Service Book.
    2. Highlight Desktop [SYNC], display the menu and click Delete.
  2. Connect the BlackBerry smartphone to the computer.
  3. Restore the databases using the steps to restore specific databases in the backup file to a BlackBerry smartphone listed above.
  4. When the database or databases are restored, click Options > Advanced Options > Service Book on the BlackBerry smartphone.
  5. Display the menu and click Undelete. The Desktop [SYNC] service book is restored.

Related Links:

BlackBerry OS

BlackBerry Mobile Phones

BlackBerry Desktop Manager Software

BlackBerry Enterprise Server

BlackBerry and Exchange

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